Make your stores the best places to work
Hyphen helps retail organizations collect, understand and act on feedback from their employees, including the front-line.
Managers can make better decisions, so you can prevent burn-out and keep your best talent.
COMPANIES THAT TRUST HYPHEN
Your people are the top drivers of customer satisfaction
Yet, the median turnover rate for part-time retail employees stands at 67%, affecting your ability to serve customer well.
And the cost to replace one store employee exceeds $3,500.
Take action to rebuild trust and increase your bottom-line
Employee Engagement Trends Report found nearly 35% of retail employees feel disengaged with their work.
In the retail industry, employee engagement has been proven to directly improve organizational citizenship behavior and reduce turnover intention.
Tailored to the needs of retail leaders
Our survey platform is designed to support deskless workforces.
All of our surveys are customizable and our action plans module will help resolve employee issues effectively and fast.
The Hyphen Difference
Build a more inclusive culture, where every employee feels like they belong.
Developed in collaboration with New York University, our best-in-class questions help you uncover more meaningful insights.
Staying responsive requires speed. With Hyphen, leaders receive prioritized action plans in minutes.